Shopping assistant

AI-powered structured dialogue that helps customers discover their perfect products.

What is Shopping assistant?

Shopping Assistant is an interactive tool that helps customers find products through a structured dialogue. Instead of browsing categories or typing keywords, customers answer questions and receive personalized product recommendations based on their selections.

Key features

Guided discovery

Walk customers through a structured dialogue you design, asking the right questions to understand their needs and preferences.

AI-powered recommendations

Leverage machine learning to provide increasingly better suggestions as the assistant learns from user interactions.

Fully customizable

Design structured dialogue flows, questions, and answer options in the Luigi’s Box app to match your product catalog and customer journey.

Learning from analytics

The assistant improves over time by learning from user behavior tracked through Luigi’s Box Search Analytics.

How it works

1. Create your assistant — Design structured dialogue flows in the Luigi’s Box app
2. Integrate the API — Connect the Shopping Assistant endpoint to your website
3. Enable analytics (optional) — Let the assistant learn from user interactions
4. Guide customers — Provide personalized product discovery experiences

Use cases

• Complex products — Help customers navigate technical specifications
• Gift recommendations — Guide gift buyers to the perfect present
• Style matching — Match fashion/home decor items to customer preferences
• Bundle building — Assist in creating product combinations
• Need-based discovery — Find products based on use case rather than category

Get started

1. Set up your assistant in the Luigi’s Box app
2. Integrate analytics — Analytics setup guide
3. Implement the API — Shopping assistant API overview